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NEW REPORT

The State of Retail
Returns in 2025

The State of Retail
Returns in 2025

We teamed up with Radial to survey 200 retailers and bring you our latest returns insights ahead of peak season. In this report, we reveal:


  • The top returns challenges retailers are facing

  • How retailers are combatting returns fraud

  • Retailer expectations for fulfillment partners

  • Tactics for ensuring success through returns peak

We teamed up with Radial to survey 200 retailers and bring you our latest returns insights ahead of peak season. In this report, we reveal:


  • The top returns challenges retailers are facing

  • How retailers are combatting returns fraud

  • Retailer expectations for fulfillment partners

  • Tactics for ensuring success through returns peak

Download the report

We'll send a copy to your inbox.

Report Overview


Returns remain a top challenge for retailers in 2025. Radial and Two Boxes partnered to uncover how brands are adapting — mitigating fraud, balancing customer expectations, and optimizing returns ahead of peak season. Download the full report to discover the returns trends shaping retailer operations, and the steps you can take to transform returns from dock to restock.

How do your returns ops compare?

Schedule your personalized returns consultation today.

Schedule your personalized returns consultation today.

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2022 - 2025 Two Boxes, Inc. All Rights reserved

Two Boxes Logo

2022 - 2025 Two Boxes, Inc. All Rights reserved

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2025 Two Boxes®, Inc. All Rights reserved