FOR 3PLs
Master the art
of
returns processing.
Master the art of returns processing
You’re a fulfillment pro, but it’s time for your returns process to match
You’ve mastered the art of pick and pack, but receiving your merchant’s returns has been a thorn in your operations side. It’s time to create SOPs and impress your customers with how efficient your operations are from the initial order to return.
Minimize turnover and increase employee satisfaction
Clear job training and a standardized system of processing returns. Your staff is no longer stuck wondering if they are doing their jobs right and having to chase manual processes.
BENEFITS
BENEFITS
BENEFITS
Why leading 3PLs love
Two Boxes
Use technology not PDFs
Replace analog inspection SOPs with software-driven workflows.
Use technology not PDFs
Replace analog inspection SOPs with software-driven workflows.
Use technology not PDFs
Replace analog inspection SOPs with software-driven workflows.
Break up with Excel
Generate automated reporting for internal and external audiences.
Break up with Excel
Generate automated reporting for internal and external audiences.
Break up with Excel
Generate automated reporting for internal and external audiences.
Train fast, plan better
Train return associates quickly and predict staffing demand.
Train fast, plan better
Train return associates quickly and predict staffing demand.
Train fast, plan better
Train return associates quickly and predict staffing demand.
Rely on data, not intuition
Access critical data on performance, quality and cost.
Rely on data, not intuition
Access critical data on performance, quality and cost.
Rely on data, not intuition
Access critical data on performance, quality and cost.
Get paid what you’re worth
Create performance-based and enhanced return offerings.
Get paid what you’re worth
Create performance-based and enhanced return offerings.
Get paid what you’re worth
Create performance-based and enhanced return offerings.
Prioritize what matters
Not all returns are created equal. Get urgent items back to stock first.
Prioritize what matters
Not all returns are created equal. Get urgent items back to stock first.
Prioritize what matters
Not all returns are created equal. Get urgent items back to stock first.
HOW TWO BOXES WORKS
HOW TWO BOXES WORKS
HOW TWO BOXES WORKS
Start inspecting returns on day 1
CREATED at
TRACKING NO
RMA no
CUSTOMER MAIL
MERCHANT
ACTION
We provide all the hardware and software you need
Two Boxes sends you a fully integrated hardware and software solution to get up and running on day 1.
Integrates with your tech stack
We integrate with your brands return stack
Two Boxes integrates with your brand's return stack and shares return level data in real time.
Process returns up to 2x faster
Faulty Buttons
Faulty Zipper
Smell
Damaged Box
Tags Missing
Major Stain
Submit
Submit
Process returns up to 2x faster
Two Boxes digitizes your brands SOPs. No more paper in your returns section.
Train your associates in within hours
Onboard your associates
Onboard and train your team in no time
Train your warehouse associates on Two Boxes software within a day and empower them to process returns for any and all of your brands.
Access all the data you need
Return Details
Pre-transit
In-transit
Delivered
Processed
Get clear insights and KPIs
Access Two Boxes data to track the performance of your returns and have visibility on how many returns are processed, waiting to be processed, or coming your way.
Start inspecting returns on day 1
CREATED at
TRACKING NO
RMA no
CUSTOMER MAIL
MERCHANT
ACTION
We provide all the hardware and software you need
Two Boxes sends you a fully integrated hardware and software solution to get up and running on day 1.
Integrates with your tech stack
We integrate with your brands return stack
Two Boxes integrates with your brand's return stack and shares return level data in real time.
Process returns up to 2x faster
Faulty Buttons
Faulty Zipper
Smell
Damaged Box
Tags Missing
Major Stain
Submit
Submit
Process returns up to 2x faster
Two Boxes digitizes your brands SOPs. No more paper in your returns section.
Train your associates in within hours
Onboard your associates
Onboard and train your team in no time
Train your warehouse associates on Two Boxes software within a day and empower them to process returns for any and all of your brands.
Access all the data you need
Return Details
Pre-transit
In-transit
Delivered
Processed
Get clear insights and KPIs
Access Two Boxes data to track the performance of your returns and have visibility on how many returns are processed, waiting to be processed, or coming your way.
Start inspecting returns on day 1
CREATED at
TRACKING NO
RMA no
CUSTOMER MAIL
MERCHANT
ACTION
We provide all the hardware and software you need
Two Boxes sends you a fully integrated hardware and software solution to get up and running on day 1.
Integrates with your tech stack
We integrate with your brands’ return stack
Two Boxes integrates with your brand's return stack and shares return level data in real time.
Process returns up to 2x faster
Faulty Buttons
Faulty Zipper
Smell
Damaged Box
Tags Missing
Major Stain
Submit
Submit
Process returns up to 2x faster
Two Boxes digitizes your brands SOPs. No more paper in your returns section.
Train your associates in within hours
Onboard your associates
Onboard and train your team in no time
Train your warehouse associates on Two Boxes software within a day and empower them to process returns for any and all of your brands.
Access all the data you need
Return Details
Pre-transit
In-transit
Delivered
Processed
Get clear insights and KPIs
Access Two Boxes data to track the performance of your returns and have visibility on how many returns are processed, waiting to be processed, or coming your way.
Start inspecting returns on day 1
CREATED at
TRACKING NO
RMA no
CUSTOMER MAIL
MERCHANT
ACTION
We provide all the hardware and software you need
Two Boxes sends you a fully integrated hardware and software solution to get up and running on day 1.
Integrates with your tech stack
We integrate with your brands’ return stack
Two Boxes integrates with your brand's return stack and shares return level data in real time.
Process returns up to 2x faster
Faulty Buttons
Faulty Zipper
Smell
Damaged Box
Tags Missing
Major Stain
Submit
Submit
Process returns up to 2x faster
Two Boxes digitizes your brands SOPs. No more paper in your returns section.
Train your associates in within hours
Onboard your associates
Onboard and train your team in no time
Train your warehouse associates on Two Boxes software within a day and empower them to process returns for any and all of your brands.
Access all the data you need
Return Details
Pre-transit
In-transit
Delivered
Processed
Get clear insights and KPIs
Access Two Boxes data to track the performance of your returns and have visibility on how many returns are processed, waiting to be processed, or coming your way.
Two boxes saves you
time and money.
return units processed
Reduction in return processing time
Reduction in return
processing time
Time to train a new returns team member
+20% increase in return
to stock rate
Of time saved on training
and lost productivity
Of time saved on training and lost productivity
NPS score
Of your key returns data captured at a line item level
Implementing Two Boxes has dramatically improved our workflow. The volumes that we’re processing have had a direct impact on the scale of our apparel brands.
Casey Pipero
Director at Value Added Services at Capacity
Managing returns can be complicated, but at GoBolt we've made it simple. From the moment we were introduced to Two Boxes, their product and team stood out. It is clear they have a deep understanding of the challenges both 3PLs and merchants have when it comes to returns.
Jarrett Stewart
SVP Commercial at GoBolt
At this point, we couldn’t imagine processing returns without Two Boxes. Their technology has made our operations more efficient, our merchants happier, and improved our team members’ quality of life inside of the warehouse.
Leo Russell
CEO at Rocket Shippers
Returns are a disaster at any 3PL and our process was no exception, until we went live with Two Boxes. It has been a complete game changer! We are looking forward to building our partnership with Two Boxes to make returns a strength for ShipCalm and our customers.
Greg Moser
CEO at ShipCalm
Implementing Two Boxes has dramatically improved our workflow. The volumes that we’re processing have had a direct impact on the scale of our apparel brands.
Casey Pipero
Director at Value Added Services at Capacity
Managing returns can be complicated, but at GoBolt we've made it simple. From the moment we were introduced to Two Boxes, their product and team stood out. It is clear they have a deep understanding of the challenges both 3PLs and merchants have when it comes to returns.
Jarrett Stewart
SVP Commercial at GoBolt
At this point, we couldn’t imagine processing returns without Two Boxes. Their technology has made our operations more efficient, our merchants happier, and improved our team members’ quality of life inside of the warehouse.
Leo Russell
CEO at Rocket Shippers
Returns are a disaster at any 3PL and our process was no exception, until we went live with Two Boxes. It has been a complete game changer! We are looking forward to building our partnership with Two Boxes to make returns a strength for ShipCalm and our customers.
Greg Moser
CEO at ShipCalm
Implementing Two Boxes has dramatically improved our workflow. The volumes that we’re processing have had a direct impact on the scale of our apparel brands.
Casey Pipero
Director at Value Added Services at Capacity
Managing returns can be complicated, but at GoBolt we've made it simple. From the moment we were introduced to Two Boxes, their product and team stood out. It is clear they have a deep understanding of the challenges both 3PLs and merchants have when it comes to returns.
Jarrett Stewart
SVP Commercial at GoBolt
At this point, we couldn’t imagine processing returns without Two Boxes. Their technology has made our operations more efficient, our merchants happier, and improved our team members’ quality of life inside of the warehouse.
Leo Russell
CEO at Rocket Shippers
Returns are a disaster at any 3PL and our process was no exception, until we went live with Two Boxes. It has been a complete game changer! We are looking forward to building our partnership with Two Boxes to make returns a strength for ShipCalm and our customers.
Greg Moser
CEO at ShipCalm
Implementing Two Boxes has dramatically improved our workflow. The volumes that we’re processing have had a direct impact on the scale of our apparel brands.
Casey Pipero
Director at Value Added Services at Capacity
Managing returns can be complicated, but at GoBolt we've made it simple. From the moment we were introduced to Two Boxes, their product and team stood out. It is clear they have a deep understanding of the challenges both 3PLs and merchants have when it comes to returns.
Jarrett Stewart
SVP Commercial at GoBolt
At this point, we couldn’t imagine processing returns without Two Boxes. Their technology has made our operations more efficient, our merchants happier, and improved our team members’ quality of life inside of the warehouse.
Leo Russell
CEO at Rocket Shippers
Returns are a disaster at any 3PL and our process was no exception, until we went live with Two Boxes. It has been a complete game changer! We are looking forward to building our partnership with Two Boxes to make returns a strength for ShipCalm and our customers.
Greg Moser
CEO at ShipCalm