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NEW REPORT

Returns in 2026: Key Insights for Modern Retail

Returns in 2026: Key Insights for Modern Retail

We teamed up with Radial to survey 100s of consumers and bring you our latest returns insights. In this report:


  • Consumer expectations for return policies

  • How consumers think about fraud & abuse

  • Tactics for retailers to ensure post-purchase success

We teamed up with Radial to survey 100s of consumers and bring you our latest returns insights. In this report:


  • Consumer expectations for return policies

  • How consumers think about fraud & abuse

  • Tactics for retailers to ensure post-purchase success

Download the report

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Report Overview


Returns remain a top challenge for retailers in 2026. Radial and Two Boxes partnered to uncover how consumers evaluate return policies and think about returns fraud & abuse — the findings may surprise you. Download the full report to discover the consumer returns trends shaping retailer operations, and the steps you can take to transform returns from dock to restock.

How do your returns ops compare?

Schedule your personalized returns consultation today.

Schedule your personalized returns consultation today.

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2022 - 2026 Two Boxes, Inc. All Rights reserved

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2022 - 2026 Two Boxes, Inc. All Rights reserved

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2026 Two Boxes®, Inc. All Rights reserved