We launched the company in January 2022 and since then, we have attracted incredibly talented team members with experience at Flexport, BMW, Outrider, Disney, Boeing, and more. We are a private company backed by investors and advisors representing Vinyl, Matchstick Ventures, Range Ventures, The House Fund, Amazon, Shopify, and more.
Two Boxes is seeking an experienced Head of Business Operations. This role is perfect for someone who is seeking a well-rounded, fast-paced role that will drive impact at the highest levels of the organization. If you enjoy working cross-functionally and taking on a wide variety of challenges, this role could be the perfect fit.
The Head of Business Operations will report directly to the CEO and will be tasked with leading mission critical initiatives that move the business forward. You will work closely with the entire executive team and will also have the opportunity to interact with the company’s investors, advisors, customers, and partners in a high-visibility and high-impact manner.
We are a startup and things evolve quickly, but below are some of the most critical responsibilities for this role:
Develop a deep understanding of our industry, key competitors, and other market dynamics in order to advise executive leadership on strategy, planning, budgeting, and priorities for their respective teams.
Lead complex and cross-functional strategic projects to improve our ability to develop and deploy the best return processing solutions.
Assist with communications and planning related activities across the executive team including quarterly and annual goals management, all-hands, tactical leadership meetings, offsites, and more.
Enhance visibility and understanding of company quality and efficiency by proposing, developing, and maintaining KPIs and dashboards across all teams. Propose and conduct ad-hoc analyses to improve our internal and external execution.
Create and maintain various models and forecasts for sales, operations, and financial purposes.
Drive the Business Operations growth strategy and build out the necessary skills and sub-functions. Be able to hire and manage a high performing team.
Support the CEO and other executives with various initiatives and tasks.
This position is fully remote, but will include occasional travel for customer and partner visits, company offsites, conferences, and more. We work flexibly and support our team members to do their best work regardless of location.
5+ years of work experience working in a high impact, cross-functional role (i.e., proven experience managing multi-partner projects and managing team processes)
Strong analytical background (e.g experience making data-driven recommendations, high degree of comfort with Excel, Google Suite, BI Tools such as Tableau, Looker, etc.)
Proven ability to track, prioritize, manage and execute multiple concurrent projects
Proven ability to work at both strategic and tactical levels
Strong written and verbal presentation skills and a comfort working across all levels of an organization
Experience working a within a consulting or technology company, preferred
Experience in the e-commerce and/or supply chain industries, strongly preferred
Experience working with a SaaS or platform product, preferred
Comfortable with ambiguity and interested in building a company from the ground up